PRIVACY POLICY

PRIVACY POLICY

Bridges in Social Understanding Limited (“we”, “us” and “our”) are committed to protecting and respecting your privacy.


When we use the words “you” or “your” we mean the registered user of bridgessocial.com (the “Public Site”) and/or bridgessuservices.com (the “Service Site”) (together referred to as “Sites”) and, where applicable, the child who will be accessing either of the Sites using the registered user’s account under their supervision. The registered user of either of the Sites must be over the age of 18 and is usually the parent or guardian or teacher of a child with an autism spectrum disorder including Asperger syndrome.


This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully in order to understand our views and practices regarding your personal data and how we will treat it. By registering an account with either of the Sites you are accepting and consenting to the practices described in this policy.


For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Bridges in Social Understanding Limited, a company incorporated and registered in England and Wales with company number 7035713 whose registered office is at 15a High Street, Cowbridge, Vale of Glamorgan, CF71 7AD, United Kingdom.


INFORMATION WE COLLECT FROM YOU

    We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our Sites or by corresponding with us by e-mail. This includes information you provide when you register an account with any of our Sites, subscribe to our services and when you report a problem with any of our Sites. The information you give us may include your name, address, e-mail address, phone number (optional) and financial information.
  • Information we collect about you. With regard to each of your visits to our Sites we may automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from any of our Sites (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We are working closely with third parties (including, for example, sub-contractors in technical and payment services), and may receive information about you from them.


COOKIES

Our Sites use cookies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and also allows us to improve our Sites.


USE MADE OF YOUR INFORMATION

    We use information held about you in the following ways:

  • Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the services that you request from us;
  • to notify you about changes to our service and/or our terms of use;
  • to ensure that content from our Sites is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
  • to administer our Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Sites to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our Sites safe and secure.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
  • All information: We may use all or any of the above information in an anonymised form for statistical purposes.


DISCLOSURE OF YOUR INFORMATION

    We may share your information with third party analytics and search engine providers that assist us in the improvement and optimisation of our Sites.
    We may disclose your personal information to third parties:

  • in the event that we sell any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets.
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access


USE OF HYPERLINKS

Our Sites may, from time to time, contain links to third party websites such as Facebook and Twitter. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed through the Contact Bridges page of the Public Site.